At Doteasy, we place a high emphasis on customer satisfaction. You’re probably reading this and thinking to yourself: “Oh, just another web hosting company. Nothing special.” This is not true! We try exceptionally hard to keep our customers happy. If you have a problem with your website, you can reach us through Live Chat, Telephone, and our Customer Support Ticket System.

Getting extra support to maintain your website doesn’t end there! We have blog posts which highlight important bits of information about web hosting, as well as frequent updates to our growing library of YouTube tutorial videos. These videos teach customers how to perform specific tasks to maintain as well as update their website.

Our customer support hotline features in-house staff to cater to your needs. That way, we can ensure your support case is handled professionally, efficiently, and accurately.

Well, you’ve heard a lot about Doteasy’s customer service. Why not find out what it’s like working in the Customer Service Department? Join Technical Support Agent Richard, as he talks about his life at Doteasy!

P.S.: Do you think Richard looks familiar to you? He actually made a “Guest Appearance” on our Reseller Hosting Panel Video Tutorial! Stay tuned for more video tutorials with his appearances!