Archive for the ‘Video’ category

How to backup your website files

October 9th, 2012

Everyone should backup their websites regularly! It is quick and easy and will give you peace of mind.

But why should I back up my own site? Doesn’t Doteasy backup my website anyways?

Yes, we do backups of your website, but the backups are mainly for our benefit, for example, the server crashes completely and we need to restore all the websites from that server onto a new one. All of the files from a server backup would be jumbled together. Also, when we perform our backups, it may not be the moment you make changes to your websites. So our backups may not include the latest changes of your websites.

Basically, our requirements for keeping backups of your server are different from your requirements for keeping a backup of your website. So, it is always good to make your own backups.

It’s very easy to do backup in cPanel. We’ve prepared a simple video tutorial for your guidelines. Hope you find it helpful!

Lack of time to do backups?

We know that a lot of our cusotmers do not have the time to do regular backups. May we suggest our Managed Hosting plan which helps you perform automated backup service. In addition, our Managed Hosting plan helps customers import, export, and optimization of the MySQL databases. For more info, please visit our service page for full details!

Softaculous Video: Inspired by a True Story

October 2nd, 2012

We know that for those with little HTML experience, building a website can be both a difficult and tedious task. To help solve this problem, Doteasy has web tools such as our Website Creator and Softaculous to help customers jumpstart their websites without going through any coding. These user-friendly and powerful tools can build a website in just a few clicks. To better demonstrate how quick and easy it is to build a website, we’ve stepped outside our studio to make this “inspired by a true story” video so you’ll know how to make good use of Softaculous in your daily life. Enjoy!

An Interview with Doteasy Technical Support Agent

September 18th, 2012

At Doteasy, we place a high emphasis on customer satisfaction. You’re probably reading this and thinking to yourself: “Oh, just another web hosting company. Nothing special.” This is not true! We try exceptionally hard to keep our customers happy. If you have a problem with your website, you can reach us through Live Chat, Telephone, and our Customer Support Ticket System.

Getting extra support to maintain your website doesn’t end there! We have blog posts which highlight important bits of information about web hosting, as well as frequent updates to our growing library of YouTube tutorial videos. These videos teach customers how to perform specific tasks to maintain as well as update their website.

Our customer support hotline features in-house staff to cater to your needs. That way, we can ensure your support case is handled professionally, efficiently, and accurately.

Well, you’ve heard a lot about Doteasy’s customer service. Why not find out what it’s like working in the Customer Service Department? Join Technical Support Agent Richard, as he talks about his life at Doteasy!

P.S.: Do you think Richard looks familiar to you? He actually made a “Guest Appearance” on our Reseller Hosting Panel Video Tutorial! Stay tuned for more video tutorials with his appearances!

Doteasy YouTube Video Channel

August 2nd, 2012

The marketing department at Doteasy has some ground-breaking news to share with you all! Can you guess what it is? We know what you’re thinking to yourselves…Another giveaway promo? More domain sales? We know you’re all on the edge of your seats, so we won’t keep you waiting any longer.

The truth is…we’ve been working hard in the past few months to expand our collection of video tutorials! Because we know visual learning is a strong suite for many, we have compiled complete video tutorials on Website Building, WordPress, E-mail setup, and many others. So, whether you are a novice just starting out, or a seasoned webmaster looking to learn new skills, we’ve got your back covered. You are not alone! Let’s embark on this exciting journey together.

Please subscribe to our YouTube Channel for video updates. Also,  if there are any particular topics you’d like to see in our videos, please give us a shout!

How to upload and unzip files through the File Manager of your Doteasy cPanel

February 16th, 2012

As mentioned earlier in our blog post, it is very common that online users store their passwords in their FTP programs. Although such practice is very convenient, if their computers are infected with virus, the virus can examine the infected computers and FTP program. Hackers can then access to the FTP program and find the credentials (and you can imagine the rest of the story). Hence, it is strongly recommended NOT to use the “remember passwords” function in FTP program and internet browsers. In this blog post, we will showcase another alternative to prevent passwords stolen.

FTP is a useful tool for transferring files from webmasters’ computers to their websites. Many webmasters choose to upload their files to their websites through FTP program. In fact, in Doteasy’s cPanel, there is another useful tool called File Manager which lets you manage your web files using a web browser rather than a third-party FTP program. The below video tutorial teaches you how to upload and unzip files to your website through File Manager.