Have you ever received emails, or even mail, from a company that you have never even heard of saying that your domain name is going to expire? Beware, that is a tactic that some domain registrars are using to try to trick you in transferring your domain registration to them.
To avoid being mislead by those emails, it’s best to be aware and know exactly who and what you’re dealing with.
How can I tell which email notices are from Doteasy?
If you have registered your domain name with Doteasy, we will send you renewal reminder emails accordingly. We will actually send out 2 types of domain renewal reminders, one for the domain registrant and one for the website administrator.
You should be able to tell that the renewal reminder is from Doteasy by reading through it thoroughly. But just in case, here are some general guidelines in identifying our renewal reminders.
For domain registrants:
1. We will clearly identify ourselves as Doteasy in the body of the email and in the signature.
2. The domain renewal reminder emails will ask you for a YES or NO response (to renew or not to renew the domain name).
3. When you put your mouse pointer over the links in the email, the browser will indicate that the link goes a legitimate doteasy.com webpage.
For website administrators:
The contents of the email should be pretty much the same as the ones sent to domain registrants. The only difference is that you will not be given links to renew the domain name, but you will instead be told to contact the domain registrant or to renew in Member Zone.
How can I tell which email notices are NOT from Doteasy?
Emails from other registrars can sometimes be quite deceptive. Those emails may contain information regarding your domain registration making you think that the notice is from Doteasy when in fact it is not.
Don’t be tricked. Domain registration information is readily available to the public from the central registry’s WHOIS record. So, anyone can look at the WHOIS record and get information such as the expiry date of the domain, and the name of the registrant.
Here are some tips on how to identify which emails are not from Doteasy.
1. The email will not clearly identify the sender as Doteasy.
2. The email may provide you with domain pricing that is different than Doteasy’s.
3. The email may ask you to unlock your domain name and get your domain’s EPP Auth Code.
Remember, if you have registered your domain name with Doteasy, you will neither need to unlock your domain name nor require the EPP Auth Code to renew your domain registration. Those 2 things are only require when transferring your domain name to another registrar.
If you are ever in doubt, you can always contact us and we will let you know what’s going on.